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Hakim Health Sys Res 2013, 16(1): 35-41 Back to browse issues page
Challenges of Hospital Performance Assessment System Development: Literature Review
Taslimi MS , Zayandeh M
, m_zayandeh@hotmail.com
Abstract:   (7316 Views)

  

  Taslimi MS1 (PhD), Zayandeh M2 * (MD, MPH)

 

  1 Department of Public Management, Management School, Tehran University, Tehran, Iran

  2 Ministry of Health and Medical Education, Tehran, Iran

  

  Received: 8 Jun 2012, Accepted: 14 Mar 2013

 

 

  Abstract

 

 Development and application of an appropriate hospital performance assessment system leads to accountability, increased quality of healthcare, and increased customer satisfaction. Until today, hospital performance assessment was considered to be a purely innovative practice while, development of a performance assessment system is now a necessity and a compelling immediate action. However, measurement, assessment and improvement of hospital performance are not easy tasks. Most of the hospital performance assessment systems either have a narrow focus or measure different aspects of performance. Some have focused on structures, some on processes and the others on outcomes of care a balanced set of measurements can hardly be found. Participation of expected stakeholders is important in evolution of hospital performance assessment system therefore, performance assessment system should be developed by their active participation. Although, development of hospital performance system is essential, it is faced with huge challenges. This paper tries to uncover these challenges by reviewing available literature.

 

  Key words: hospital, performance assessment system, challenges

  

 

 


  Please cite this article as follows:

  Taslimi MS, Zayandeh M. Challenges of Hospital Performance Assessment System Development: Literature Review. Hakim Research Journal 2013 16(1): 35- 41.

 

 

 



  * Corresponding Author: Ministry of Health and Medical Education, Simay Iran Street, Shahrak Gharb, Tehran. Tel: +98- 21- 66709020, Fax: +98- 21- 66705176, E-mail: m_zayandeh@hotmail.com

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Received: 2013/06/26
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Taslimi MS, Zayandeh M. Challenges of Hospital Performance Assessment System Development: Literature Review . Hakim Health Sys Res . 2013; 16 (1) :35-41
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Volume 16, Issue 1 (4-2013) Back to browse issues page
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